Customer Resources

There are multiple ways to turn off your solar system. The fastest way to do so is to locate the emergency shut off labelled with a red placard “AC Disconnect” and pull the lever into the “OFF” position. Additionally, you can turn off your solar system by switching the breaker labelled with a red placard “PV SOLAR BREAKER” to the off position. Finally, you can also turn off your solar system by locating your inverters and switching them to the off position.

If you see that your system is under production or not functioning correctly, please call us at (888) 507-6937 and we will promptly address your concerns.

To monitor your solar system please use the link that was emailed to you, to register your account and begin using the manufactures portal to monitor your system’s production. This email will come directly from the manufacturer. Your inverter manufacturer is Solar Edge Technologies. Or see our resource guide in our customer resource center.

It’s best to wash them at least once every year. This will help protect the panels from damage and will improve their efficiency. Homeowners can clean their panels themselves by blowing them off with a leaf blower and rinsing them with a garden hose, but this could void the panel warranty. We recommend that homeowners invest in a professional maintenance appointment for a deep cleaning and inspection of their entire solar system once per year. For more detailed information, follow our solar panel cleaning guide here.

Yes. Dirty solar panels can reduce energy production by up to 35%. Schedule annual care with our team to maximize the return on your investment. For more detailed information, follow our solar panel cleaning guide here.